Case Studies

Real outcomes from real insurance teams

See how distribution leaders, producers, underwriters, and specialty wholesalers are using DOT Intel to identify opportunities, improve efficiency, and grow their books.

Carrier Distribution

Regional Carrier Identifies Three Underserved States for Trucking Expansion

Challenge

A mid-size regional carrier with a strong trucking book in the Southeast wanted to expand into adjacent states but lacked visibility into where competitor density was low enough to gain traction.

Solution

Using DOT Intel's Territory Intelligence and Competitive Benchmarking modules, the carrier's distribution team identified three states where fleet populations were growing but carrier filing density remained below the regional average.

Outcome

Within six months, the carrier had appointed 40 new agencies across the three target states and written over $2M in new premium.

40

New agencies appointed

$2.1M

New premium written

65%

Territory prep time reduction

Retail Agency

Independent Agency Captures 15 Renewal Accounts Using Cancellation Signals

Challenge

A large independent agency specializing in commercial trucking was losing renewal opportunities to competitors who were reaching fleets before them.

Solution

The agency deployed DOT Intel's Appetite Intelligence module to track insurance cancellation filings in their five-state territory. Producers received alerts when fleets in their target power-unit range had pending cancellations.

Outcome

In the first quarter, the agency identified 47 fleets with upcoming coverage gaps, engaged 32 of them, and wrote 15 new accounts.

47

Fleets identified

15

New accounts written

$28K

Avg premium per account

Carrier Underwriting

Underwriting Team Reduces Submission Triage Time by 40%

Challenge

A national carrier's commercial auto underwriting team was spending excessive time researching submissions, manually pulling FMCSA data, and cross-referencing safety scores.

Solution

The underwriting team integrated DOT Intel's Carrier Intelligence module into their triage workflow. Fleet safety data, authority status, insurance history, and officer details were available in a single view.

Outcome

Submission triage time dropped by 40%, allowing the team to handle a larger volume without additional headcount.

40%

Triage time reduction

2 days faster

Quote turnaround improvement

+25%

Submissions handled increase

Wholesaler / MGA

Wholesaler Repositions Trucking Program Using Competitive Intelligence

Challenge

A specialty wholesaler running a trucking program was seeing declining submissions in two key states. They suspected competitor carriers had adjusted appetite but lacked data to confirm.

Solution

Using DOT Intel's Competitive Benchmarking and Appetite Intelligence modules, the wholesaler identified that two large competitors had expanded their appetite in the 10-25 power-unit range. They adjusted their target to the 26-99 range.

Outcome

The repositioned program saw a 30% increase in submissions over the next two quarters.

30%

Submission increase

20

New agency partners

6 weeks

Program relaunch time

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